our solutions

managed it services

overview

What is managed IT services?

Managed IT is when you outsource your business’s Information Technology (IT) to a trusted IT company which provides your employees IT support while proactively and strategically managing your IT infrastructure – all at a predictable budget.

Years experience (total)

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Years experience (total)
Certified experts

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Certified experts
End user satisfaction

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End user satisfaction
Regional Reach

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Regional Reach
Service desk

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Service desk

Our Managed IT services will help you succeed. Let’s get started

Solutions

Comprehensive IT services include

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    Network

    Cloud services are network dependent, which is why The Computer Doctors network management and monitoring services have become critical to IT.

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    Service desk

    The Computer Doctors 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

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    Infrastructure

    The Computer Doctors ensures your IT infrastructure is fault-tolerant to support the stable and highly available services organizations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Applications

    The Computer Doctors supports software and applications, ensuring applications are always optimal for the best possible user experience.

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    Managed services plus

    The Computer Doctors provides advanced management tools to clients who want to take their IT Service Management to a higher level.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT costs according to your requirements and only pay for what you need. Whether that be onboarding or offboarding staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings The Computer Doctors will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use The Computer Doctors you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, The Computer Doctors supplies the extra staff.

  • Cloud Services

    Cloud-based managed IT services can help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront, you can focus your resources on other areas of your business while maintaining reliability.

Stop wasting time and money on technology. Let’s get started

The Computer Doctors always accommodates our diverse needs and we feel like they are a part of our company rather than an external supplier.
John H. Bedard, Jr
Pricing and Plan

1 monthly fee for all IT services. No costly surprises

careBasic

Designed for businesses with basic IT requirements
$99 /month
Price per seat
  • All careBasic services include:
  • All-you-can-eat
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support
  • * RMM / Endpoint software and parts extra

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$179 /month
Price per seat
  • All carePlus services include:
  • Everything in careBasic plan
  • RMM/Endpoint Software included
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support

carePro

A fully comprehensive plan for any business size or needs.
$239 /month
Price per seat
  • All carePro services include:
  • Everything in carePlus plan
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support